Devoted Health Achieves 5 out of 5 Medicare Advantage Star Rating

94 percent of Devoted members in rated plans are enrolled in 4-Star plans or higher

WALTHAM, Mass.–(BUSINESS WIRE)–Devoted Health, an all-in-one healthcare company for Medicare beneficiaries, delivering health insurance, access to high quality medical care, and a world-class service experience, today announced that its HMO health plans in Florida and Ohio were awarded a 5 out of 5 Medicare Advantage (MA) performance Star Rating for 2024. This marks the second consecutive year of Devoted’s Ohio HMO plan earning a 5 Star rating, and is the first 5 Star rating achieved by the company’s HMO health plan in Florida, Devoted’s longest-serving market.

Based on information received from providers, health plans, and member satisfaction surveys, the CMS Star Rating recognizes excellence in MA plan quality and performance. Devoted Health’s success in achieving high Star Ratings directly reflects the exceptional service, experience, and care provided by the Devoted team and helps set the company apart from other MA plans. In Florida and Ohio, Devoted HMO plans earned 5 Star scores in key Consumer Assessment of Healthcare Providers and Systems (CAHPS) metrics, including Customer Service, Rating of Healthcare Quality, and Rating of Health Plan — as well other service metrics, including Foreign Language Interpreter Availability, and Timely Decision-Making About Appeals.

“Devoted’s mission is simple: to dramatically improve the health and well-being of older Americans by treating every member like family,” said Ed Park, CEO and Co-Founder of Devoted Health. “I see our team’s dedication to this mission in action every day — and receiving another year of high Star ratings is always an important reminder of the difference we’re making in the lives of each of our members. We’re thankful for the opportunity to continue providing excellent healthcare to older Americans.”